Privacy Policy

Information we collect

We may receive information that you choose to provide through our quote form, by email, by telephone or in person. This can include:

• Your name, email address and telephone number.
• Details about the items you want evaluated or sold, including any photos you submit.
• Your preferred contact method and the content of your message.
• Transaction and identification information required when completing a purchase in store.

How we use information

We use this information to answer inquiries, arrange evaluations, prepare estimates, complete and document transactions, prevent fraud, meet applicable record-keeping obligations and improve our customer service.

Website information

Our hosting and analytics services may process basic technical information such as your browser type, device type, pages visited, approximate location and referring page. We use this information to maintain site security, understand site performance and improve our advertising.

When information is shared

We do not sell your personal information. Information may be handled by service providers that support our website, communications, analytics or payment operations. We may also disclose information when required by law or when necessary to protect customers, our business or the public.

Retention and protection

We keep information only as long as reasonably needed for the purposes described above and for applicable business or legal requirements. We use reasonable administrative and technical measures to protect information, but no method of electronic transmission or storage is completely secure.

Your choices

You may ask to access or correct personal information that we hold about you, or ask a question about how it is handled. We may need to verify your identity before responding.